Refund policy

Our 30-day money-back guarantee
We want you to love your YURA products. If you're not happy with your purchase, you're covered by our 30-day money-back guarantee.

How to request a refund
Just email us at support@yuracosmetics.com with:

• your order number (you'll find it in your order confirmation email), and
• the name and email address used to place the order.

We aim to reply within 2 working days with confirmation and, where applicable, return instructions.